Several years ago while traveling I was offered a Starwood Rewards Card. It cost me nothing, but the promise of free hotel nights was enticing. Over the years, I have always tried to book a Starwood hotel (Sheraton, Westin, Le Meridien, The Luxury Collection, Four Points by Sheraton, St. Regis, Element, W and the Loft) anywhere I travel, whether in the US or abroad. What a difference this has made in my comfort while traveling!
The Starwood group understands customer service and they strive to provide the very best possible. Whenever I've had an issue or concern, they have addressed it promptly and corrected the situation when possible. I am always warmly greeted when I check in and frequently receive upgrades of room and/or amenities. True, I'm a Gold member, which helps, but even while traveling in foreign countries, they treat me as someone special.
I've stayed at other hotels and not had the same type of service. Often the personnel at check-in are indifferent, display an attitude of annoyance, could care less that they are making a negative impression and seldom do anything to correct problems.
Each stay at a Starwood hotel allows you to accrue points toward future hotel nights. Also, anything you pay for while at a Starwood property also accrues points for you. Therefore, it is wise to choose a single brand and stick to it. You never know when you will be rewarded with very special treatment. Plus, traveling for "free" is always nice!
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